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hi... when you said that the previous successful solution did not resolve the problem were you referring to this?
if you were referring to the same thread and you did the same exact thing then what i suspect is that you are looking at the wrong drive... since the old drive is connected it should have a different drive letter... your C:\ drive is the new hard disk and the old one must have D:\ or E:\ if i'm not mistaken... so try browsing through the D:\ drive or the E:\ drive... or whatever drive letter was given for the old hard disk...
hope this helps...
Yes, I did check the E:\ drive (the old hard drive), not the C:\ drive as this is the new installed hard drive.
On searching on the E:\ drive, I cannot locate any of the data that was stored in my vaults, or the vaults themselves.
not really sure how to proceed since you have tried browsing or locating the file in the old hard drive already... let me try to ask for help... hope someone would be able to give us an answer...
Normally the vault is locked an stored in the application data folder
If the old drive was truly "untouched" by the computer shop, then all your vaults will be on the old drive under the following location.
C:\Documents and Settings\USERNAME\Local Settings\Application Data\McAfee Anti-Theft
Thank you to everyone who responded.
I tried everything suggested and nothing worked, however, I just persevered and finally found the documents in some obscure application data folder (not under "username").
Thank you again.
glad you were able to find it...
if you don't mind can you post as well the location where you found the files... particularly the application data folder...