This content has been marked as final. Show 3 replies
If you have the Outlook Connector installed in Microsoft Office Outlook 2003 or 2007, and Outlook is running while unlocking a Personal Vault, it will cause McAfee Anti-Theft application to stop responding.
This does not occur if Outlook is closed during the unlocking of a Personal Vault, or if you upgrade the Outlook Connector to at least version 12.0.4518.1068.
I am having the same problem with opening vaults. I am using Outlook 2002 with Windows XP Professional - Sevice Pack 3. Any suggestions? Thanks.
close all Outlook
close any open vault and the Anti-theft
Do a full windows update...
check for and install all updates on the Outlook
do you have any firewall or such software on the computer?