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Unfortunately, despite our lobbying for an expanded exception list, one can only tell VirusScan to ignore possibly unwanted programs, PUP's. Anything labelled worse than that can't be ignored.
However there are things you can do to hopefully get an exception made.
Ex_Brit, thanks for your help.
If I am reading the page you link to correctly, "things you can do to hopefully get an exception made" means emailing the file to McAfee?
Yes, zipped and password protected.
This is a surprising, almost stunning problem with McAfee's user interface. Emailing the file to McAfee is not a solution---the user is left feeling like he or she must apply to McAfee for permission to use a file which McAfee thinks is a virus! I have verified that a competing product (ZoneAlarm) allows the user to override a false positive without all this hassle, and have decided to switch to that product.
I mention this not out of anger, but because if a customer dropped one of my products due to glaring problem with the user interface, I would want to know.
Ex_Brit, thank you again for your help, it was very useful in confirming the nature of the problem.
This practice isn't confined to McAfee. It's common to all anti-virus and many anti-spyware applications.
In this day and age where infections and malware generally are spewing out at the rate of 100's, even 1000's per day, it isn't surprising that you will encounter this from time to time. The writers of protection software obviously prefer to err on the side of caution than let something questionable through.
It's not that uncommon. Norton lets the user exclude a file from a scan. (I have it on my desktop and just checked). So does Zonealarm. Shouldn't the paying customer have the right to override a heuristics-based decision as to what constitutes a virus? The number of threads on this board about false positives is a pretty good indication that McAfee's decision isn't always right.
Users can vote with their dollars, I guess.
Well, it used to be a feature and we have demanded they return it to the home product. It's still part of the Enterprise products.