1 Reply Latest reply on Oct 27, 2009 2:56 PM by sonya

    Subscription Not activated

      Just received a new Dell w/ 15 month subscription to the Security Center. However, it will not let me activate my subscription. I have created a user name and password, and agreed to the terms.

      However, roughly every other day, I get notice that it is not activated. So, I proceed to enter my username and password, since I have already set it up, and it says that the Security Center is already activated on this PC. Ok, so if that is the case, why does the McAfee icon on the sys tray have a red "x" through it? And why do I keep getting pop-ups indicated that my subscription is not activated?

      Thanks for any help!