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Please confirm and follow the steps suggested below
How do you connect to the internet (DSL,Cable...)?
What is the error message you get while downloading the McAfee product?
How old is the system?
Do you have any other security software installed?
Run the McAfee Preinstall Tool from the following link and try to install the Product let us know if the issue persist: http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.e xe