0 Replies Latest reply on Sep 22, 2009 9:15 PM by valley09

    "Activation required" problem

      I bought a laptop two months ago. It came with a two year McAfee coverage. It seemed to be working fine the first couple weeks I had it. I thought I registered my product when I first got my computer, however whenever I turn on my computer, it says "Please activate your subscription." I then click on the ACTIVATE button and continue to log in using my log in information (I have already created a McAfee account). Once I have done this, it says "Your McAfee products are already activsted on this PC." I then proceded to go to My Account page and it says that I do not have any products registered! Also on my McAfee Security Center homepage, it says "the detection signature file is more than 30 days old" and "Your subscription has not been activated."I do not know what to do! I know this is a lot of information but PLEASE HELP ME!!!