3 Replies Latest reply on Sep 10, 2009 3:55 PM by BalaSGS

    Mcpr removal tool-cleanup failed

      Before reinstalling McAfee I have tried several times to run the removal tool. I get the following error message:-

      "McAfee Cleanup
      cleanup failed
      cleanup is already running "

      The tiny window saying View Log is "greyed out". In other words I am unable to carry on or do anything. I cannot get the removal tool to work. I have downloaded again but with the same result.

      Has anybody got any ideas or solutions. -please.