1 Reply Latest reply on Sep 7, 2009 4:05 PM by BalaSGS

    Computer Not Protected.

      I got some malware recently (Ultimate Defender program) and ever since I contracted this my SecurityCenter tells me I am not protected. I used malware removal software and wiped my system and uninstalled and reinstalled my SecurityCenter but the problem is still there. Using the virtual technician gave me the following results:
      Health Check Details
      Registry OK
      File OK
      Process 1 process(s) incorrect
      Expected process not running
      Expected : running
      Existing : not running
      Process: c:\program files\mcafee\virusscan\McShield.exe

      Service 1 service(s) incorrect
      Expected Service State Incorrect
      Expected : running
      Existing : stopped
      Service: McShield C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

      I am using Windows XP and currently have SpyHunter installed also (I was having the problem before I got that program so I don't think it is causing interference). I need to know how to get my protection status fixed.