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no, a user can exist only in one group.
Think of a group in EEM as analogous to an OU in LDAP.
Ah, thats ok. Should i add the account administrator to the the endpoint encryption administrators group?
Will this allow me to log on as administrator or any encrypted laptop?
I want to be able to use the same administrator account to access all encrypted machines regardless of what group they are in.
Thanks for the reply!
you should add YOUR account perhaps, but no, you should never add an account called "administrator" to any endpoints - who is that?
You should really only be using accounts which you can absolutely reflect which person they are, otherwise your audit is meaningless.
Just add whatever users and user groups for the people who actually use each machine.
You might want to also consider buying some training or services if you're new to this.
Training is a good idea and we got it but it was the vendor who added administrator account to the user group and didnt explain the user concept very well. Ive actually spent a week trying to ask them these questions but they have not gotten back to me.
Thanks for your advice, Ill ditch the account named administrator.
Im still unsure as to how to create a single account that we can use in the IT department that can log on to all the different machines in the different groups.
You should not be creating "shared" accounts - everyone should have their own account.
you can add hundreds of users to each machine so it's not a problem if you have a few dozen IT people...
I will create an individual account for each of us. However if I create an account called timmy for myself how can I use the timmy account to log into each of the client PCs in each group?
Again I apologise for asking very simple fundamental questions that should have been sorted out with decent training. Thanks for the help.
You can add your user a/c to any machine by right clicking and doing an "add user"..or u can assign urself pre - creation of install set - > deploy.
ill try that. I think i was hung up on adding the same user account to different groups. No need i suppose. Thanks for the reply.
I quote - Not to user groups...you can add your a/c to different machine groups. Sorry for the confusion if I created one :)