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when you say "scan options" are you referring to the types of scan?
what is the version of you mcafee security center?
Yes, types of scan.
Security center version : 9.11 Build 9.11.109
OS: Windows Vista Home Premium SP2
please try running MVT and post the session ID here.
meanwhie i'll ask around see if anybody else has encountered this problem of yours...
Same Here. I have the same problem. i will go and click virus scan and it will go to a blank screen and then just go back to the menu. i have the cox security suite(powered by McAfee) and it will do scheduled virus scans, but i just cant view the scan details. i did this since i got my computer. i have reinstalled it like 5 times. i have even got the trial form the McAfee website. still doesn't work. CAN ANYONE HELP ME!!!! and you too =)
May i know the version of your operating system and what service pack is installed with it?
may i also know the version of your internet explorer?
may i also know if you have other security softwares currently/previously installed in the computer?
ok i am using windows vista home premium SP1(dont know how to get SP2)
i downloaded it using firefox (dont remember what version, downloaded it like a month ago)
and i have windows defender. I ONLY trust McAfee! =) ( when windows starts up it says windows defender could not be started. i think it is because mcafee "kickes" WD(windows defender). when i reinstalled it iand i only had WD installed i didnt have the error.
EDIT: i did use the removal tool to remove it the second and third time
please try to disabled windows defender... you can find it in your control panel...
You might want to check for updates/patches at the Microsoft Update center: http://update.microsoft.com/
Use the "Custom" button and install all critical updates and you might also want to install the "optional" updates.
ok i did everything exept get SP2. My sister has the same suite and it works flawlessly. like i said it didnt work when i got my computer. Mcafee was the first thing I installed. i did the thing on IE8 and nothing. (yes firefox is mt default browser.)