3 Replies Latest reply on Jul 1, 2009 6:35 PM by Peter M

    cant install software- mcafee blocks - cant disable mcafee!

      ive seen similar threads but they dont seem to apply to me.

      i have mcafee security centre but it is needing updated, i plan on doing this soon when i have enough cash!

      in the mean time i have a working but not updated version running, and i want to install some software files on my computer, have a .rar file and im trying to extract installation files from it, one of the important .exe files keeps getting blocked by mcafee which thinks its a trojan, ive tryed all sorts to disable mcafee but i cant stop it blocking it!!!!

      im tearing my hair out!
        • 1. RE: cant install software- mcafee blocks - cant disable mcafee!
          Peter M
          I can just quote what I normally tell people and hope it applies to your un-updated version.

           

          You can't exit the Security Center but you can turn off VirusScan and Firewall.

          To temporarily turn off VirusScan do the following:

          Double-click the taskbar icon to open Security Center
          Click Advanced Menu (bottom left)
          Click Configure (left)
          Click Computer & Files (top left)
          You can disable VirusScan in the right-hand module and tell it for how long.

          For the firewall just do the 1st 3 steps above and then select Internet & Network on top left.

          Normally you wouldn't need to turn off the firewall though and I don't recommend doing that unless you first enable Windows Firewall



          If that doesn't work I need to know what version of Security Center you have.

          What McAfee products do you have? If your taskbar icon is like this: - right-click it and go to each application "About" and post the details.
          If it is like this: - double-click to open SecurityCenter and then click "View Details" or "About" at the lower right of the new window. Post the details from each module.
          • 2. RE: cant install software- mcafee blocks - cant disable mcafee!
            i did actually see that thread, or perhaps a similar one, as i couldnt see for the life of me how it worked before, but ive had another look and it seemed to be right there in front of me!

            thanks for your time, much appreciated!
            • 3. RE: cant install software- mcafee blocks - cant disable mcafee!
              Peter M
              LOL, that happens to me all the time. Good luck. Let me know if it works.