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What is the version of operating system you use (Vista / XP)?
Did you receive any kind of alert/advertisements or pop-ups in the computer?
Ping the Downlaod.mcafee.com and post the IP address you get (Start-Run-type CMD- ping download.mcafee.com)
Perform the McAfee Virtual Technician in both computer and post the session ID http://mvt.mcafee.com/mvt/default.asp
I use Windows Vista
I get two Mcafee alerts when starting the computer : one says the computer is not protected, the next says an error occured while updating and asks me to reinstall the Mcafee Virus Scan.
When I ping Downlaod.mcafee.com I get the following IP address : 220.127.116.11
Session ID from McAfee Virtual Technician is : 18592476
I have this same issue, thanks.
Once we have performed system restore, McAfee SecurityCenter will not be up to date. There will be a chance of missing some Antivirus library components and it will not get the latest updates.
You have to remove the McAfee products before re-installing it..
In this case, you may uninstall and re-install the whole McAfee SecurityCenter to resolve this issue.
You may use the McAfee removal tool (MCPR) to remove McAfee and then try to re-install it.
You can use the below link and then run the MCPR tool.