5 Replies Latest reply on Jun 4, 2009 2:05 PM by BalaSGS

    3-User McAfee Internet Security problems

      I'm encountering some issues with my 3-User McAfee Internet Security suite.

      Versions:
      SecurityCenter: 9.3 (9.3.151)
      VirusScan: 13.3 (13.3.127)
      Personal Firewall: 10.3 (10.3.11)
      SiteAdvisor: 2.9 (2.9.258)
      Anti-Spam: 10.3 (10.3.109)
      Parental Controls: 11.3 (11.3.103)
      EasyNetwork: 3.3 (3.3.105)
      Backup and Restore: 3.3 (3.3.102)

      A pop-up window keeps telling me that there is an "Update Error": "An error occurred while updating. Please reinstall these programs: 3-User McAfee Internet Security"

      I tried the standard "Fix" button in the SecurityCenter, but nothing happens.

      I verify my subscription, and it completes without any issues.

      I went to the McAfee website to re-download the suite to have it reinstall, but the download button doesn't work in either Firefox (default) and Internet Explore.

      What is my problem? Please help.