1 Reply Latest reply on May 20, 2009 4:11 PM by Peter M

    Can't be disabled update

      Good day. I have a McAfee Security Center 9.3 Build 9.3.151. Even though I've disabled Automatic Updates (Configure->Automatic Updates-> Off), updating didn't stop. And I have emblem (rotating point) in tray, which means that McAfee is updating. How can I completely turn off automatic updates?
        • 1. RE: Can't be disabled update
          Peter M
          It would appear that the installation is corrupted.

          Enable Windows Firewall temporarily then do the following.....

          1. Uninstall all McAfee programs through "Add or Remove Programs" in Windows "Control Panel".

          2. Use the MCPR tool, see this article: How to remove supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe). This will remove all McAfee remnants from your computer. (you must have Windows Vista, XP or 2000 SP4 to use this tool)

          3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one!
          In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming
          If you can't find these files don't worry. It just means that MCPR has done its job.

          4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site not from any CD that you may have.

          If you have registered your products then there is an online account.