1 Reply Latest reply on May 10, 2009 7:43 AM by Peter M

    Current DAT file number

      Can anyone please tell me the current DAT file number? My last DAT file was 5598.

      Since my anti virus is still not updating, I have no idea if it is actually up to date or not.
      It's still showing the "You are not protected" yellow flag.
      I have clicked the fix button, used the VT, uninstalled and reinstalled numerous times using the special tool to remove everything.
      The circling red arrow starts in icon tray and goes but never gets past 0%.

      With my slow dialup, it takes at least 8 hours to reinstall just the firewall, antivirus and security center. This is ridiculous.

      I have done all of the different things mentioned throughout the forum. I've put in so many hours reading, studying, and reinstalling that it has just about turned me away from McAfee for good.... and I really hate that because I have been a faithful customer for many years without a problem whatsoever..... until Nov 2008 when this mess started.

      I am running XP home edition sp3 on a Dell Inspiron 1150. This laptop came with McAfee and I have faithfully bought each new Security Center every year.
      IE7, MSN dialup, lots of free space on hard drive, 1.25 GB RAM, 2.60 GHz.

      Any help is greatly appreciated!
        • 1. RE: Current DAT file number
          Peter M
          The last DAT I received was 5609 of 8th. May. Sometimes DATs may be published but not released for one reason or another.

          What happens when you open Security Center and click "Fix"?

          Security Center relies heavily on Internet Explorer being at its default setting so go into IE7 Tools/Internet Options/Advanced and click Reset. Then click Apply and OK, close and re-open IE. Now go to Tools/Manage Add-ons and re-enable any add-ons. Then you can close it again.

          See if updating works.

          Also, are you behind any sort of proxy barrier such as those used by universities and many other institutions?