1 Reply Latest reply on May 13, 2009 2:55 PM by BalaSGS

    Computer freezes on startup - mcshield.exe error

      I have SecurityCenter v9.3 with automatic updates running. I am running Windows XP Service Pack 2.

      As of a few days ago, my computer freezes on startup. A after a couple of hard reboots, it does finish starting (so far).

      The only error I see in the Event Log is this:

      A thread in process C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe took longer than 90000 ms to complete a request.
      The process will be terminated. Thread id : 3072 (0xc00)
      Thread address : 0x7C90E514
      Thread message :

      Build VSCORE.14.0.0.423 / 5301.4018
      Object being scanned = \Device\HarddiskVolume1\WINDOWS\SYSTEM32\SECUR32.DLL
      by **\OSA.EXE

      Can anyone help? Thanks!

      -Jack