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I guess there may be some kind of malware infection in your computer, can you try to download this Anti-Malware tool and scan the computer for infections. www.malwarebytes.org/mbam.php
Moreover, check for Windows update and make you install all the available optional updates either.
As stated in my first post, I ran malwarebytes. Malwarebytes removed the Vundo virus that the computer was infected with. Windows is up to date.
Please post the IP address that you get after ping the McAfee site
Did you have any issue in getting into secure site (ex email and banking site)?
I would also recommend you to check with a McAfee technical support chat department for further trouble shooting steps http://service.mcafee.com/ServiceSel...S&pt=1&st=CHAT