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I had the same problem and finally figured it out. Apparently some settings got changed along the way somehow. Go to "home" and select "configure" on the bottom right hand side. On the next screen, go down to "Alerts" and select "Advanced". Select "Information Alerts" from the left hand side of the screen. If "Real-time scan and IM informational alerts" and "system guards allowed information alerts" are checked, uncheck them, select "apply" and then "ok". Try the eicar test again and you should get an alert and a log of it in events. Hope this helps.
i tried that, it was already unchecked and everything.
i don't know what the problem is, according to the settings the alerts should show up.