2 Replies Latest reply on Apr 18, 2009 5:14 AM by marmite Branched to a new discussion.

    SecurityCenter slow to load

      Hi,

      I'm running SecurityCenter 9.3 and the loading times are variable. Sometimes it loads almost immediately after the Windows XP desktop appears, other times it can take a minute or two before it appears in my system tray. The trouble is, I cannot access my broadband connection until McAfee has loaded so it can sometimes get a bit annoying. While I am waiting, all my other bootup applications have loaded and it seems the PC is just sitting there without accessing the hard drive until it arbitrarily decides to load McAfee.

      I have run MSConfig and Microsoft Bootvis to clean up my system; I have also cleaned up the registry, uninstalled a bunch of old programs and defragged, all without noticeable difference.

      Has anyone else experienced this and can anyone offer suggestions about how to maybe ensure that McAfee loads up promptly on start up?

      Cheers
        • 1. RE: SecurityCenter slow to load
          BalaSGS
          Hi

          Please clarify,

          How old is the computer? Did you have any issue with pop-ups or alert in the computer?

          Steps:

          Try to perform the windows update including Optional update (open the Internet Explore Click Tools->windows update)

          Perform the MVT in the computer and post the session ID through the link below
          http://mvt.mcafee.com/mvt/default.asp
          • 2. RE: SecurityCenter slow to load
            Thanks for getting back.

            The PC is about 3 1/2 years old but I always get the latest Windows updates. I've never had a problem with pop ups, spyware etc. I've also installed the maximum RAM possible (4GB) because I know that can really help performance. The results of the MVT check are below:

            MVT Information
            MVT Version : 4.3.3.0
            Session ID : 17508117
            System Information
            Operating System : Microsoft Windows XP Media Center Edition Professional (Build 2600)
            Service Pack : Service Pack 3.0
            Language : 0809
            Internet Explorer Version : 8.0
            Internet Explorer Language : en-gb
            System Drive Type : NTFS
            Physical Memory Available : 2097151
            Physical Memory Total : 2097151
            Virtual Memory Available : 2056252
            Virtual Memory Total : 2097024
            System Architecture : x86 Family 15 Model 6 Stepping 4 Intel(R) Pentium(R) D CPU 3.20GHz
            Date Time : 04/18/2009 11:00:54
            Time Zone : GMT -00:00
            Product Details
            Product Name : VirusScan - 3-User McAfee Internet Security
            Product Version : 13.3.127
            Language : en-gb
            Partner : McAfee
            Account ID : 804500
            Health Check Details
            Registry OK
            File OK
            Process OK
            Service OK
            COM OK
            DAT and Engine OK
            Top Issues OK
            SYSTEM OK



            --------------------------------------------------------------------------------


            Product Name : SecurityCenter
            Product Version : 9.3.151
            Language : en-gb
            Partner : McAfee
            Health Check Details
            Registry OK
            File OK
            Process OK
            Service OK
            COM OK
            Top Issues OK
            SYSTEM OK



            --------------------------------------------------------------------------------


            Product Name : Data Backup - 3-User McAfee Internet Security
            Product Version : 3.3.102
            Language : en-gb
            Partner : McAfee
            Account ID : 804500
            Health Check Details
            Registry OK
            File OK
            Process OK
            Service OK
            COM OK
            Patches OK
            Top Issues OK
            SYSTEM OK



            --------------------------------------------------------------------------------


            Product Name : SiteAdvisor
            Product Version : 2.9.258
            Language : en-gb
            Partner : McAfee
            Health Check Details
            Registry OK
            File OK
            Process OK
            Service OK
            COM OK
            Top Issues OK
            SYSTEM OK



            --------------------------------------------------------------------------------


            Product Name : Personal Firewall - 3-User McAfee Internet Security
            Product Version : 10.3.111
            Language : en-gb
            Partner : McAfee
            Account ID : 804500
            Health Check Details
            Registry OK
            File OK
            Process OK
            Service OK
            COM OK
            Patches OK
            Top Issues OK
            SYSTEM OK