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2334 Views 3 Replies Latest reply: Apr 15, 2009 5:30 AM by vinod_r2 RSS
Newcomer 9 posts since
Apr 13, 2009
Currently Being Moderated

Apr 13, 2009 9:21 PM

XML file

We were running McAfee Virtual Technician on my mom's Vista Home Premium 64-bit version computer and after running the Technician, a message appeared and said that the Technician was able to fix some of the problems but there was one problem they couldn't fix. The message associated with this problem said "Product configuration XML file missing". We were wondering what this is, is it important, and how do we fix it.:confused::confused::confused: Thank you so much.
  • vinod_r2 McAfee Mentor 3,126 posts since
    Feb 15, 2008
    Currently Being Moderated
    1. Apr 14, 2009 6:05 AM (in response to beagle_luv_r)
    RE: XML file


    Microsoft XML parsers might not be loaded or might not be functioning correctly which may cause your McAfee Consumer product to fail during install or re-install
    Solution
    Install MSXML versions 3 and 4, then install the McAfee suite:

    1. Download and install MSXML version 3 (MSXML3.msi only).
    2. Restart the computer.
    3. Download and install MSXML version 4 (MSXML.msi only).
    4. Restart the computer.
    5. Install the McAfee Consumer 2007 Products.
    6. Restart the computer.

    Regards
    VR
  • vinod_r2 McAfee Mentor 3,126 posts since
    Feb 15, 2008
    Currently Being Moderated
    3. Apr 15, 2009 5:30 AM (in response to beagle_luv_r)
    RE: XML file


    oops..:p
    copy pasted an old page:eek:

    it should work though

    Regards
    VR

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