This content has been marked as final. Show 13 replies
Moved to your own thread as that other one had already been hijacked and I don't think the original poster was very amused.
Try running the MCPR tool again and then reboot.
Also check for spyware using the free version of both of these tools:
Make sure that Internet Explorer is set to its default setting under Tools/Internet Options/Security and the Advanced tabs.
Under the Content tab make sure that Content Advisor is turned off.
I did multiple reboots and reran MCPR before posting to the Forum.
I have had similar problems with McAfee with previous upgrade / renewal cycles. So I am a veteran of the uninstall / reinstall routine.
Thanks for the links.
Hopefully tomorrow I will have a positive report.
You could try Technical Support Chat linked at top left of this page or in my signature. They have the ability to check the machine and see what's going on.
At the weekend help is a bit sparse here in the forums.
as a suggestion please try this.
click on start>search
in the box for all or part of the filename please put in "$mcreboot*" (without the quotes). once found delete it... then clear your recyle bin...
restart the computer and retry MCPR/Reinstall...
hope this suggestion helps...
I was able to install McAfee after following these instructions.
But McAfee is behaving badly... 3 or more 'M's in the system tray appear and disappear.
Then the product will not update... and a new symptom. When you 'restart' the computer it stops and locks up with only the desktop wallpaper showing on screen. If you 'shut off' the computer it shuts down and can power back up.
I am really disappointed in the chaos this engine update has created for me.
Yesterday I scanned with both products.
Deleted 2 adware. Able to finally install McAfee and register product.
But still get the multiple 'M's in the system tray. They all disappear as you cursor over them. Update did not start automatically. Manual update started but never completed.
Reran / running both detection tools in safe mode. Will update result tomorrow.
When is the least busy time on McAfee server for running the update? and is there anyway to download the DAT file without running through update?
no definite time when the servers are on lean time. for home products unfortunately we don't have an option to manually download and install the updates... either mcafee automatically updates itself or we manually check for updates and mcafee installs them through SC.
No, that is the problem. I have to load the software from the disk. It will not load from the website. So I have...
It indicates that everything updates EXCEPT the DAT file.
I can not get to the McAfee.com webpage to run the Virtual Technician. I can not get to the webpage to Chat with a specialist. I currently am EXTREMELY disappointing in McAfee.