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Webroot Spysweeper has had issues with McAfee for a long time and it is an incorrect detection. Are you sure it isn't Webroot Antivirus? The reason I ask is that you should never run 2 anti-virus applications together.
You may have to remove it. You could try reinstalling it afterwards, see if that helps.
- Download the removal tool from:
http://support-uk.webroot.com/cgi-bin/webroot_uk.cfg/php/enduser/fattach_adp.php ?p_tbl=9&p_id=1677&p_created=121933 6718
- Click Save and save the file to a folder on your computer.
- Navigate to the folder where the file was saved.
- Make sure all McAfee windows are closed.
- Double-click SSCCleanup58.1.55.exe to run the removal tool.
[Note: Windows Vista users must right-click SSCCleanup58.1.55.exe and select Run as Administrator]
- Restart your computer.
It may suffice to turn off any active protection it has, try that first.
It is prefereable to keep your anti-virus protection and use an anti-spyware that wont react negatively to McAfee. There are some listed in the first part of this post:
Thank you for the quick response. The SpySweeper version that I am running does NOT include anti-virus.
That said, I will try your recommendation to uninstall SpySweeper 5.8, run the clean-up tool, and reinstalling SpySweeper BUT using version 6 and NOT 5.8.
Honestly, I don't know if that's going to work.
If it doesn't, you could try Spy Sweeper 5.5.7 (with active protection on, meaning using the shields), which runs along nicely with McAfee most of the time.
But I have Virusscan Plus (9.3), not Total Protection.
Are you sure there are no leftovers from Norton, which is notorious for this ?
Good suggestion Riddlez, thanks.
Thanks - I could not re-install McAfee a/c of Spy Sweeper with anti-virus but could not find program on my computer. Your link indicated Spy Sweeper was not installed. I believe it removed some remmants from a previous installation. It worked and I was able to re-install McAfee,
Glad it helped.