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whats the specs of the system? OS and service pack, Processor, RAM, IE Version...
did you get any errors during the reinstallation?
please provide us with more information so we could help you out and provide troubleshooting steps related to your issue... happy
Sorry about that. Here it is, I have:
OS: Windows XP Professional, Service Pack 2
Processor: Intel Core Duo T8300
When I put the CD in it was gave me an error message (sorry don't remember what it was) and then the program would crash before I could install. Now when I put the CD in it just doesn't respond at all.
Okay, I ran the tool and now when I put the CD in it gives me this error:
Unable to setup the frame window. Exiting...
this error should be resolved by tha patch... by the way what is the version of your IE browser?
please also try running the preinstal checkup...
just run the software and click on start... then follow the prompts... retry installation after running the program...
I have IE 7, but I mainly use Google Chrome.
Okay, I ran the patch and put the CD in and a McAfee window popped up for a second (literally), but it vanished quickly and now it doesn't seem to be doing anything. I just ejected the CD and put it in again, but it did the same thing. The CD's not even spinning now.
Edit: Also, I did the preinstall check up before installing as well.
*sigh* I'm still getting the same error.
can you try setting IE as the default browser temporarily... just use google chrome after the installation of the mcafee software is done.
It's still set as the default browser, I just happen to use Google chrome instead.
The problem is I can't even get an install window to open. All I get when I put the CD in is the "Unable to setup the frame window. Exiting..." error and then it closes and does nothing.