This content has been marked as final. Show 4 replies
please provide us with your computer specification (OS version, service pack, RAM, and IE version).
do you have other security softwares installed in the computer?
i have windows xp pro on my computer 2.0 ram. i dont have any other security program installed
with service pack one.
XP SP1 is not supported by Microsoft, or here in these forums. Read here: http://community.mcafee.com/showthread.php?t=220807
By being so far out of date it is an unsafe system and it is no surprise that it isn't behaving properly.
As an afterthought, are you sure it's SP1? Go to Start/Run and enter winver, click Enter then post what it says.
Or right-click "My Computer" and select Properties. It will tell you there.