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You need to contact Swedish Customer Service to sort out any subscription problems. Link at top of the page second from the left. You can use Chat or email or phone as follows:
Telephone Customer Service[/B]
Ring08 57929004 om du vill tala med en kundtjänstrepresentant. Du kan bli ombedd att ange din registrerade e-postadress och ditt beställningsnummer. Telefonavgifter måste eventuellt betalas.
Uppskattad väntetid: 10-30 minuter
Öppettider: 09.00-18.00 local, Måndag t.o.m. FredaMeanwhile, to get rid of the old products and make sure the new ones install properly do the following after having enabled Windows Firewall.
1. Uninstall all McAfee programs through "Add or Remove Programs" in Windows "Control Panel".
2. Use the MCPR tool, see this article: [B]How to remove supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe). This will remove all McAfee remnants from your computer. (you must have Windows Vista, XP or 2000 SP4 to use this tool)
3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one!
In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming
4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.
Once McAfee's Firewall Plus is up and running Windows Firewall should have been automatically turned off.
Moved to Security Center 9 - 2009.