I've been told to ask the following...
Check the McAfee spam killer Tool bar is enabled
McAfee security center->Email and IM ->Click on the configure in the Right hand panel -> Click on the advance button under the spam protection is enabled ->Email tool bar make sure all the email client are checked.
Apart from this we can also check if the McAfee Ad-ins are disable in Outlook 2007
• (Tool->Trust center->Add-ins->Disable Items (Manage scroll down menu) ->uncheck any McAfee entry)
• (Tool->Trust center->Add-ins->Com-add-ins (Manage scroll down menu) -> Check if all the McAfee entry is checked)
If I open Outlook 2007 and right click on the toolbar area, there is nothing listed for McAfee.
If I click on Tools \ Options, the McAfee toolbar magically appears and if I then right click the toolbar area, the option to deselect the McAfee toolbar is then displayed. I can select and deselect the McAfee toolbar as many times as I want and it will appear or disappear. Once I close down Outlook 2007 and restart it, the same exact initial problem returns; I am forced every time to click on Tools \ Options for the McAfee toolbar to appear.
In Security Center 9.3 \ E-Mail and IM \ Configure \ Spam protections is enabled .... Advanced \ E-mail toolbars - Outlook is selected.
In Outlook 2007 \ Help \ Disabled items \ ... there are _no_ disabled items.
In Outlook 2007 \ Tools \ Trust Center \ Add-ins - on the opening screen nothing is referencing McAfee.
... if I click on Manage COM-Add-ins, there is nothing referencing McAfee ... if I click on Manage Exchange Client Extensions, McAfee _is_ checked .... if I click on Manage Disabled Items, there are no disabled items.
I think this covers it.
OK thanks, I'll pass that back.
The current opinion is that there's a problem with Outlook. Can you try to create a new Windows User Account and see if it is the same there?
I have a Guest account already set up. I went there, opened Outlook and had the same exact problem.
That's not good. I'll pass that back. Meanwhile you might want to try Technical Support Chat, linked in my signature.
Disable all other plug ins from outlook except the McAfee plug in and then close Outlook and re-open it...check and see if it works..
Also try to configure your e-mail address in Outlook express and see whether there is any problem in that..[/SIZE]
I disabled all the add-ins that Outlook would allow me to disable, restarted Outlook, same problem.
In addition to that, I could not return the Skype toolbar\add-in since Outlook would not allow me to. I was forced to restore the registry from yesterday.
_____Lesson learned - always create a new restore point before making any changes._____
Regarding 'Outlook Express' which in Vista is now _Windows Mail_, the McAfee toolbar loads there without any problem.
I didn't understand the need to 'reconfigure' my e-mail account for that program but I removed it, opened Outlook, same problem.
These problems only surfaced after I upgraded from Security Center 8.* to 9.3.