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regarding administrator account it is by default created when the OS is installed.
please try this:
when you turn on the computer and you press F8, you get to the windows advanced option where you can choose from several options. one of which is safemode with networking. instead of using that option try using "last known good configuration" see if you windows boots up to the last time it ran without a problem...
hope this helps...
Hi, thanks for the reply.
I have already tried to both options stated above w/ no change, i still have no icons, startup menu, etc. Has anyone ever seen this before, this is the second time this has happened....first time i was able to reboot and pull all info on cp to backup hard drive.
Did you manage to get all the data out of the machine?
What is the make (brand) of the computer.
The operating system and service pack ( if you remember that)
Also how old is this machine ( did it come with any other security software originally?)
1. No, unable to access any files, icons, etc.....
3. Windows XP.....Service Pack 2 (i think?)
4. Approx. 6 yrs old.
Hope u have a solution? Thanks