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That computer is still saying 9/3/09 expiration.
maybe it helps to mention that both computers are running Windows XP SP3.
I did read another thread from a while ago that suggested uninstalling, deleting all McAfee files, using the removal tool and all that, and then re-downloading and installing.
I'm wondering though - will my account view that as having been installed on 3 computers then?
Thanks for any and all help.
make sure that the time/date/year/time zone are correct for all computers. by the way, did you purchased separate licenses for all computers?
I am having the same problem. I installed VirusScan Plus 2009 to replace an earlier version. When I go online my account is up to date through December 2009, but the Security Center date on my PC still says my subscription expired in December 2008. The time/date on my computer is accurate. I wouldn't care about this except for one thing ... I get that stupid pop up notice once or twice a day telling my I need to renew and giving me two options. One option is to renew now, the other is to be reminded later. Apparently McAfee won't take no for an answer.
I have free telephone technical support, but I was kept on hold so long I had to give up. I was hoping this forum might provide a solution.
try to do a complete reinstall of the products:
- run the McAfee Removal Tool here.
- do a complete search of the McAfee folders and delete them (including the hidden ones)
- reinstall the products from your account
hope it helps
Sorry it took me so long to try this -
So the link you provided for the removal tool did not work,
but I was able to get it here:
I did as you suggested,
and now it is correct!
Thank you so much for your help. grin