1 Reply Latest reply on Oct 13, 2008 6:48 PM by Peter M

    2 0f 3 machines updated the same but 3rd.....

      OK, I confess: A few weeks ago I got this McAfee alert on my notebook that said something like "Two of your Three subscribed PC's have been updated to xxxxx; would you like to update #3 as well?"

      So, not sitting at machine #3, I thought it best to deal with this later. I don't know if I clicked "Cancel" or "No."

      Anyway, the third machine's McAfee SAYS its up to date, but it doesn't have the subtle nuances that the other two now have, such as the red X on the "M" and this style Alert:

      What can I do to get #3 on the same page as #1 & #2?

      Thanks.
        • 1. RE: 2 0f 3 machines updated the same but 3rd.....
          Peter M
          Probably best to do the following:

          1. Uninstall all McAfee programs through "Add or Remove Programs" in Windows "Control Panel".

          2. Use the MCPR tool, see this article: How to remove supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe). This will remove all McAfee remnants from your computer. (you must have Windows Vista, XP or 2000 SP4 to use this tool)

          3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one!
          In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming

          4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site, not from any CD that you may have.