3 Replies Latest reply on Sep 4, 2009 5:10 AM by dustman

    Two mcagent processes running

      There are two mcafee security center icons in taskbar and two mcagent processes running in Task Manager at the same time.
      Would like to know if it's a serious problem?
        • 1. RE: Two mcagent processes running
          Peter M
          Vista x86 or x64? I only have one in mine (mcagent *32) so I think I'm right in saying that something's amiss there...unless you haven't rebooted since the last update, try that first.

          Try doing the following after first enabling Windows Firewall as a precautionary measure.

          1. Uninstall all McAfee programs through "Add or Remove Programs" in Windows "Control Panel".

          2. Use the MCPR tool, see this article: How to remove supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe). This will remove all McAfee remnants from your computer. (you must have Windows Vista, XP or 2000 SP4 to use this tool)

          3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one!
          In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming
          If you can't find these files don't worry. It just means that MCPR has done its job.

          4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.
          • 2. RE: Two mcagent processes running
            Fixed. Thanks a lot Ex_Brit.
            • 3. RE: Two mcagent processes running
              Peter M
              Glad it's fixed.