This content has been marked as final. Show 4 replies
what is the operating system and service pack?
what is the processor and RAM?
do you have other security softwares currently installed? if none, what was your previous security software?
Windows Vista Home Premium (64bit), service pack 1
Intel core 2 duo T6400 @ 2 GHz, 4GB RAM
Norton Internet Security was installed before. Uninstalled successfully and PC rebooted before attempting McAfee install
please run the norton removal tool from the link below... must be remnants of the previous norton that you uninstalled...
hope it helps...
Issue resolved! I ran the Norton removal tool and the McAfee installation completed successfully. Thank you so much for your help!