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what's your OS and service pack?
please try running mcafee virtual technician in my signature and post the session ID here.
Windows XP SP2.
I'm going to have a look-see to see if any of my other McAfee machines are experiencing similar issues.
please also try running mcafee virtual technican and post the session ID here. happy
all okay - but I reckon there's something dodgy on the DAT front, as per my post here:
Am going to hang tight for the next update - sometimes we've seen this, but I'd be interested to know what the other SC 9.3 users are experiencing. It seems that there's something weird with IE8 as well with SC9.3 (but I'm not using IE8).
Looks like there's something off this weekend:
Does seem to be the case that there is a dodgy update out there. None of my machines are able to pull down the latest DATs, as per the time before, when Peter determined there was a bad-DAT push.
Similarly, those with SC9.3 have blank About screens...
I am on 9.3 and the about screen is ok for me... but yes the updates are not correct... my resources and analyzer etc are corrupted due to another issue at home so I guess I will have to get back to work before I can comment.
Having similar problems:
Some blank screens when I click on the Advanced button under a couple of different places in Ver 9.3 Security Center.
Also cannot start a Virus scan from within Security Center, scheduled scan works OK, and I can start a scan from My Computer.
I get my mcAfee from Cox Communications.
Unistalled McAfee from Windows remove progam.
Downloaded McAfee software removal tool, and successfully ran it.
Downloaded latest version of McAfee from Cox and installed, still have the same issue.
Have run virus scans and malware scans, come up with nothing.
Other than this McAfee seems to work OK.
Anybody else seen this?
McAfee Security Center relies on Internet Explorer as it uses HTML to display. If you have Internet Explorer set at anything but default it most likely will effect the way McAfee behaves.
Go to I.E. Tools/Internet Options
If you are using Internet Explorer 6
Go to the Security tab and make sure all zones are at default
Go to Content tab and make sure that Content Advisor is NOT turned on
Go to the Advanced tab and set it to Default.
If you are using Internet Explorer 7 or 8
Same as IE6 or on the Advanced tab click Reset and OK/Apply it.
Close/reopen IE7/8 and re-enable all the add-ons under Tools/Manage Add-ons.
Note IE8 beta is not supported and will cause these problems.