This content has been marked as final. Show 13 replies
Since I have a fair amount of free time I tried this again to be 100 percent certain I didn't accidentally click on the MCPR removal tool. I confirmed this now .... twice.
I'm guessing that since the 'end of subscription' dates are different between the two products, that was the cause ... ? ... or just poor software writing.
At any rate, I find this unacceptable. Anyone (I assume) who buys and installs SiteAdvisor Plus after already using Security Center might experience this same unnecessary headache as well.
Dave I will report this, although I find it quite incredible. Did you reboot and check afterwards?
In future I would install all things at once as they should all be listed together on your account. For instance, if you have Total Protection, that includes SiteAdvisor Plus.
Could you advise me what your package is that you have on your account please?
Ex_Brit, as part of the 'installation' process of SiteAdvisor, it goes through the process of uninstalling Security Center. I confirmed that twice.
I wonder if I first installed SiteAdvisor if the same thing would happen?
(By the way, I still have the same issue with the McAfee Outlook Toolbar\add-in that I posted about in another thread. I was attempting to see if I could solve this issue on my own.)
Security Center was in fact removed. It was not in the System Tray or Control Panel \Programs and Features. If I clicked on Start \ All Programs, the McAfee folder was empty. It was gone.
My subscription of Site Advisor runs out 26/06/2009 and Security Center on 08/02/2010. I guessing the problem might have been with the dates and the sequence on installing ... ?
At any rate, why not try this yourself. At the very worst you'll waste about 20 minutes or so.
What products are listed on your online account? I need to know the actual names. In English if possible of course...! happy
McAfee SiteAdvisor Plus
- are you sure about this one as Security Center is merely the container for all the different applications and cannot be downloaded on its own. On your download page there should be either VirusScan Plus, Internet Security Suite, or Total Protection.
I need to know the name of that package.
Ah, I'm sorry Dave, I didn't realise that it was Dell's McAfee protection. OK let me relay this back and see what people have to say.
I thought I sent a reply but don't see it.
I uninstalled Security Center and reinstalled everything but this time I first installed SieAdvisor Plus. This time there were no problems.
It would seem that installing Security Center first and then SiteAdvisor Plus causes this problem.