1 2 Previous Next 12 Replies Latest reply on Apr 5, 2009 9:32 AM by plastic_honesty

    McAfee not installing due to JavaScript error

      Hi - I am trying to install McAfee and it gives this error message,

      --------------------------------------------------

      "Installation Cannot Continue

      We're having trouble installing your McAfee sofware because JavaScript is not working correctly on this PC."

      --------------------------------------------------

      Does anyone how to resolve this issue? Any help or pointers would be greatly appreciated.

      Thanks a bunch!
        • 1. RE: McAfee not installing due to JavaScript error
          hi,

          are you using windows XP or Vista?

          if you are using vista, try this:

          click on the start button(windows logo on Vista)
          on the field "start search" type "cmd" without the qoutes, an icon will apear on the top part.
          right click on that icon then select "Run as Administrator"
          type "regsvr32 jscript.dll" without the quotes on the black window that will apear then press Enter(A message will appear confirming that the process was succesful) Restart your PC then try to download McAfee again.

          hope this helps happy
          • 2. RE: McAfee not installing due to JavaScript error


            hi, i had the same problem, and i tried typing "regsvr32" jscript.dll onto cmd. Instead of succeding, i got a error message 0x80004005.
            can anyone help me? ^^
            • 3. For XP S3
              I am getting same error. I have Dell Inspiron 700m, windows XP, SP 3...

              and I am getting the error saying Javascript is not working properly.

              Pls help..
              • 4. RE: For XP S3


                try this....

                click on the start button>click RUN
                on the window that will appear, type CMD then press enter
                type "regsvr32 jscript.dll" without the quotes on the black window that will apear then press Enter(A message will appear confirming that the process was succesful) Restart your PC then try check if the problem disappears


                hope this helps happy
                • 5. RE: For XP S3
                  Hi. I've been busting my butt with this one..
                  I had BitDefender Full Security 2009 installed, then, becuase I was stupid, I installed McAfee while BDnull was still installed. Took me a lot of time to straighten it up. I had to uninstall both programs. Now it's okay, but when I try to reinstall McAfee, it comes with the same message you guys got. And yes, I've tried the cmd thing, updated a new version of JavaScript and such, but nothing seems to work.

                  Running Vista Home Premium x64

                  Any help would be very much appreciated happy
                  • 6. RE: For XP S3



                    did you receive any error message while doing the steps mentioned?
                    did you run CMD as admin?

                    can you try the these steps again..

                    click on the start button(windows logo on Vista)
                    on the field "start search" type "cmd" without the qoutes, an icon will apear on the top part.
                    right click on that icon then select "Run as Administrator"
                    type "regsvr32 jscript.dll" without the quotes on the black window that will apear then press Enter(A message will appear confirming that the process was succesful) Restart your PC then try to download McAfee again.
                    • 7. RE: For XP S3
                      Yes, I ran as admin and no, I got no error messages. Only the success message when i pressed enter.
                      • 8. RE: For XP S3


                        did you restart the PC after the confirmation message?
                        • 9. RE: For XP S3
                          Yes, every time I put in the command and got the success message I rebooted, and still I get the same message on the McAfee Download Manager (DMsetup.exe)
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