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Are you signed in as a limited user?
I don't know what a 'limited user' is. All I know is that I have subscribed to McAfee for several years, not an OEM or trial subscriber.
I meant, are you signed into Windows as a limited user or one with Administrative authority?
Also what McAfee products do you have installed? Double-click the taskbar icon and then in Security Center click "About" at the lower right-hand corner and post the verion number for each module. You may have to scroll down to see them all.
Also I notice IE6, you should be using IE7 as it is safer and faster, so the question there is, is your Windows totally up to date otherwise, with both critical and non-critical updates?
Try running the Virtual Mechanic linked in my signature and post what it says along with the session ID #.
I am the sole user, so I assume I have Admin. authority.
Security Center 9.0.295
Virus Scan 13.0.232
Site Advisor 2.6.6261
Anti-Spam 10.0.186 (unused)
Parental Controls 11.0.278 (unused)
IE6 is installed but rarely used; default browser is Firefox3.
I use automatic updates to keep XP up-to-date but backed out SP3.
I have a second computer that uses Vista; it has the same problem. I am the sole user on that computer also.
Will try the Virtual Mechanic and let you know rersults.
Thanks for the suggestions.
Well, as both Microsoft and McAfee Security Center rely upon Internet Explorer I suggest you at least update that to IE7.
Download is here: http://www.microsoft.com/windows/downloads/ie/getitnow.mspx
(Little known fact: McAfee Security Center is, in fact, an IE webpage, albeit internal.
I also suggest that you set Windows Update to get updates for everything using Microsoft Updates, if you haven't already.
Also in IE make sure of the following:
If you are running Internet Explorer 7 go to Tools/Internet Options/Advanced and click the Reset button. OK and exit, close and reopen IE7.
You will have to-enable all the browser add-ons.
If Internet Explorer 6 - go to Tools/Internet Options..
General tab: clear cookies, history and temporary files
Security tab: set all zones to default
Content tab: disable Content Advisor
Advanced tab: set to default. OK and exit.
Scan you machine for malware using the free version of this tool: http://www.superantispyware.com/supe...freevspro.html
You can easily tell if you have Administrative authority by going to Control Panel/User Accounts (whatever its called, I'm in Windows 7 right now) and checking your name.
You should also update to SP3 as support for SP2 only will run out soon. There's plenty of help with that on the web and here: http://community.mcafee.com/showthread.php?t=220807
Well, I did run Virtual Technician (assuming that is what you meant, not Virtual Mechanic).
It showed everything to be OK; the session ID is 15250573 .
I checked Users; I do have Administrator authority.
I will install IE7 and make it the default browser, and run the antispyware, then post the results.
Thanks again for the advice.
Sorry, not sure where my head was...yes I meant Virtual Technician.
I'll ask one of the McAfee guys to look at that session and see if they can spot anything.
Well, I think we can mark this as solved.
I made IE7 the default browser, and was able to change the scan time.
I have no idea why, but it's working now.
Amazing...well I'm glad it's solved. Good luck. Moving this to the solved area.