1 Reply Latest reply on Oct 23, 2009 12:51 AM by adamsghil

    PC freezes during scan

      Well, it doesn't exactly freeze but it appears that the scan takes over the machine and it is very hard to do anything. It is even hard to open the task manager.
      I have mostly observed (suffered) this behavior when the scheduled scan suddenly starts running. I have even had to turn off the machine by pushing the ON button for a few seconds (I don't like to have to do that).

      System:
      OS Name Microsoft Windows XP Professional
      Version 5.1.2600 Service Pack 3 Build 2600
      OS Manufacturer Microsoft Corporation
      System Name ALEX-22C55A9CFD
      System Manufacturer VIA Technologies, Inc.
      System Model VT8365
      System Type X86-based PC
      Processor x86 Family 6 Model 7 Stepping 1 AuthenticAMD ~1200 Mhz
      BIOS Version/Date Award Software International, Inc. 6.00 PG, 12/24/2002
      SMBIOS Version 2.2
      Windows Directory C:\WINDOWS
      System Directory C:\WINDOWS\system32
      Boot Device \Device\HarddiskVolume1
      Locale United States
      Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
      User Name ALEX-22C55A9CFD\Alex
      Time Zone Pacific Daylight Time
      Total Physical Memory 2,048.00 MB
      Available Physical Memory 533.32 MB
      Total Virtual Memory 2.00 GB
      Available Virtual Memory 1.96 GB
      Page File Space 2.39 GB
      Page File C:\pagefile.sys

      I don't know why it says I have 2GB physical memory. I just installed two Dimms of 500MB each for a total of 1GB. Increasing physical memory did not seem to improve things.

      I have:
      Security Center 9.3
      Virus Scan 13.3
      Dat 5773.0000
      Firewall 10.3

      I also tried to set the scan process to lower priority in task manager but it didn't let me.

      Any suggestions?