2 Replies Latest reply on Sep 22, 2009 6:33 AM by exbrit

    aasskk

      i am a new user here...so accept my excuse for writing here...i have mcafee V.2009 virus scan and these days i have faced a new iranian virus named aasskk that mcafee doesnt know it. i have updated my product but it doesnt know it again...you can be informed about this new virus here : i just searched and find sth about it in this site:
      HEEEEEEEEEELLLLLLLLPPPPPPPPPPP MEEEE:
      c description here:
      http://www.threatexpert.com/report.aspx?md5=fb879bd6aa73a3e3ac9e02eb62fd647a
        • 1. RE: aasskk
          exbrit
          That detection states that McAfee knows it as Generic.dx!cnu. However should you ever find that McAfee fails to detect something or incorrectly detects something follow the procedures outlined here: http://community.mcafee.com/showthread.php?t=233662

          None of the major anti-virus applications, whether it be McAfee, Norton, Kaspersky or whatever, can protect against everything that is out there. It's wise to also keep one or two anti-spyware application on hand, keep your machine up to date and surf wisely.
          There are several anti-malware applications recommended here: http://community.mcafee.com/showthread.php?t=136913

          If you are still having a problem I suggest scanning using Superantispyware and Malwarebytes - free versions, both included in that link. Make sure they are updated first and let them remove anything they find. Reboot if asked to.
          • 2. RE: aasskk
            exbrit
            foad_elmi2001, I just realised that you are in Iran, and because McAfee is an American company and this forum is U.S.-based I am prevented by U.S. law from providing assistance.
            You can't obtain assistance from anyone here or at McAfee Support.

            Please see: http://www.mcafee.com/us/about/export_compliance/

            Sorry about that. Perhaps if your government changed its ways, things would be different.