2 Replies Latest reply on Sep 22, 2009 6:33 AM by exbrit


      i am a new user here...so accept my excuse for writing here...i have mcafee V.2009 virus scan and these days i have faced a new iranian virus named aasskk that mcafee doesnt know it. i have updated my product but it doesnt know it again...you can be informed about this new virus here : i just searched and find sth about it in this site:
      c description here:
        • 1. RE: aasskk
          That detection states that McAfee knows it as Generic.dx!cnu. However should you ever find that McAfee fails to detect something or incorrectly detects something follow the procedures outlined here: http://community.mcafee.com/showthread.php?t=233662

          None of the major anti-virus applications, whether it be McAfee, Norton, Kaspersky or whatever, can protect against everything that is out there. It's wise to also keep one or two anti-spyware application on hand, keep your machine up to date and surf wisely.
          There are several anti-malware applications recommended here: http://community.mcafee.com/showthread.php?t=136913

          If you are still having a problem I suggest scanning using Superantispyware and Malwarebytes - free versions, both included in that link. Make sure they are updated first and let them remove anything they find. Reboot if asked to.
          • 2. RE: aasskk
            foad_elmi2001, I just realised that you are in Iran, and because McAfee is an American company and this forum is U.S.-based I am prevented by U.S. law from providing assistance.
            You can't obtain assistance from anyone here or at McAfee Support.

            Please see: http://www.mcafee.com/us/about/export_compliance/

            Sorry about that. Perhaps if your government changed its ways, things would be different.