1 Reply Latest reply on Sep 5, 2009 8:05 AM by bonkbonk

    Full scan freezes up and shuts down computer!

      EVERY time I run a full scan on my computer it freezes up at either 50% or 51%, usually (every time that I have noticed anyway) it is on a C:\Windows\Installer..... file. Not only does the scan freeze up, it then shuts my computer down and when it reboots itself it tells me "Windows has recovered from an unexpected shut down".

      This does not happen when I do a quick scan.

      HELP! I haven't been able to do a full scan in weeks. Really starting to worry me.