1 2 Previous Next 10 Replies Latest reply on Jul 29, 2009 5:14 PM by Videshi

    McAfee Scans Whenever, Ignoring Settings

      Hello all,

      I've been having a problem lately where, though I have set it to only scan on Sundays at 4am every week, McAfee VirusScan just starts itself up all the time... as in once every few hours, by itself.

      I really, really need this to stop happening. I had it start scanning a few minutes into turning on my computer at roughly 11am (Saturday). I shut it down, as I was playing Guild Wars for a bit. After shutting it down I had a flickering issue in GW (unrelated), so I started working on a design I have to do in Photoshop. At 1:23pm I noticed that I was having trouble using my scanner quickly... and sure enough, McAfee was scanning away again.

      This is a BIG problem, as I am a 3d animation student and often have to leave my computers rendering in Maya. I'll come back expecting it to be done only to find out that a virus scan just decided to go ahead and open itself up, and my render has been slowed down.

      Keep in mind that sometimes I'll have a render going that's going to take 20-30 hours. Now imagine that McAfee just starts itself up and gobbles up 10% of my resources every 2 or 3 hours. I'm no math wizard, but I'm smart enough to know that I'll lose a minimum of 3-5 hours of time on that. Since I have to render things like this at least once every other week, I'm losing time like mad.

      I also have this happen all the time while I'm running games. I'll suddenly have some jumping and slowdown. I'll minimize to find McAfee scanning happily away, ruining my framerate in whatever I'm playing.

      So... Any solution that you know of? I've been through and through the settings, and am sure (unless something is insanely hidden) that the ONLY time it should ever scan is 4am Sunday night.
        • 1. RE: McAfee Scans Whenever, Ignoring Settings
          Vinod R


          Please run the McAfee Virtual technician and post the session id.


          Again:
          Please provide these details

          Operating system /service pack
          any other security application installed or removed ( if removed how?)
          system RAM.
          default browser and Internet explorer version ( even if its not default)

          How would you describe this daily scan like? ( an icon at the right hand bottom corner close to the M icon which has an arrow like animation doing circular motion? or a icon that looks like a target cross hair ???)
          • 2. RE: McAfee Scans Whenever, Ignoring Settings
            Hello Vinod_R2.

            The scan in itself, as I said, is not daily. It appears to be random. It's been known to start again an hour or so after being shut off. The scan comes up with a little circular crosshair.

            System Specs:

            Windows Vista 32bit, (Auto-updates are on so it's current)

            RAM: 8gb (I know, 32bit Windows. Long story)

            Browser: Firefox, also kept up-to-date.

            Security: I have never had any other security system on here. McAfee only. This is a Dell computer, so I'm using their software while I have the free trial(s).

            SESSION ID: 19397133

            I'll post the logs as well in a moment.
            • 3. RE: McAfee Scans Whenever, Ignoring Settings
              MVT Information
              MVT Version : 5.0.1.0
              System Information
              Operating System : Microsoft Windows Vista Home Premium EditionHome Edition (Build 6001)
              Service Pack : Service Pack 1.0
              Language : 1009
              Internet Explorer Version : 7.0
              Internet Explorer Language : en-us
              System Drive Type : NTFS
              Physical Memory Available : 1227276
              Physical Memory Total : 2097151
              Virtual Memory Available : 4471060
              Virtual Memory Total : 6495560
              System Architecture : x86 Family 6 Model 23 Stepping 6Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
              Date Time : 07/26/2009 15:25:16
              Time Zone : GMT -04:00
              Product Details
              Product Name : VirusScan - McAfee SecurityCenter
              Product Version : 13.3.127
              Language : en-us
              Partner : Dell
              Account ID : 169473220
              Health Check Details
              Registry OK
              File OK
              Process OK
              Service OK
              COM OK
              DAT and Engine OK
              Top Issues OK
              SYSTEM OK


              Product Name : SecurityCenter
              Product Version : 9.3.162
              Language : en-us
              Partner : Dell
              Health Check Details
              Registry OK
              File OK
              Process OK
              Service OK
              COM OK
              Top Issues OK
              SYSTEM OK


              Product Name : Personal Firewall - McAfee SecurityCenter
              Product Version : 10.3.111
              Language : en-us
              Partner : Dell
              Account ID : 169473220
              Health Check Details
              Registry OK
              File OK
              Process OK
              Service OK
              COM OK
              Patches OK
              Top Issues OK
              SYSTEM OK


              Product Name : Parental Controls - McAfee SecurityCenter
              Product Version : 11.3.103
              Language : en-us
              Partner : Dell
              Account ID : 169473220
              Health Check Details
              Registry OK
              File OK
              Process OK
              Service OK
              COM OK
              Patches OK
              Top Issues OK
              SYSTEM OK


              Product Name : AntiSpam - McAfee SecurityCenter
              Product Version : 10.3.109
              Language : en-us
              Partner : Dell
              Account ID : 169473220
              Health Check Details
              Registry OK
              File OK
              Process OK
              Service OK
              COM OK
              Patches OK
              Top Issues OK
              SYSTEM OK
              • 4. RE: McAfee Scans Whenever, Ignoring Settings
                If you need part(s) of the diagnostic logs just tell me and I'll post them; I don't want to fill this up with text if you don't need it.
                • 5. RE: McAfee Scans Whenever, Ignoring Settings
                  Vinod R


                  post all those to www.pastebay.com and refer a link here.


                  I need to get to office to check that session id... so till then i will see if i can find something pn the ;logs
                  • 6. RE: McAfee Scans Whenever, Ignoring Settings
                    Hey,

                    Thanks for the help man, I appreciate it.


                    Here's the link: http://pastebay.com/32838

                    PS: I separated the two with a series of dashes on line 96.
                    • 7. RE: McAfee Scans Whenever, Ignoring Settings
                      Vinod R


                      Now that basic logs says nothing much I may need to check the session id for more details..

                      In the meantime.. why don't you reboot the machine and then run a full scan manually..

                      Before you start the scan double check and see if the date ( day , month and time) is correct.
                      • 8. RE: McAfee Scans Whenever, Ignoring Settings
                        Hi,

                        I've rebooted the machine, but I don't have the time for a full scan. I have things to render this evening that need to be ready before I go to bed tonight.

                        Besides; it got to complete an unscheduled scan earlier this week - I'm pretty sure it was Friday. I was playing Killing Floor for a while with a friend. When I shut it off it was 90-odd percent complete, so I let it finish.

                        It gets to finish scanning when I'm rendering, after all... =(
                        • 9. RE: McAfee Scans Whenever, Ignoring Settings
                          Vinod R
                          Try booting to Safe Mode With Networking by tapping F8 repeatedly while booting up and choosing that option from the menu instead of regular Safe Mode.

                          Download and install a free software from here: http://www.malwarebytes.org/mbam.php up date it and run it in that mode. Let it clean anything it finds.
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