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If it's bigger than 3mb zipped they wont accept it. So the alternative is to submit it via the Security Center interface itself.
Double-click the taskbar icon to open Security Center
Click Advanced Menu (bottom left)
Click Restore (left)
Click either of the choices at top left to find the quarantined item and select the option to submit it to Avert.
If that program's manufacturers are made aware of it then they will contact McAfee at a corporate level and get it fixed.
It's unfortunate when this happens but it's not confined to McAfee, I've seen it happen with any of the anti-virus applications on the market.
I put forward a suggestion some time ago that Avert should start accepting larger files but it went nowhere unfortunately.
The other way would be to split the files into smaller entities for submission, if possible. Or if you could isolate whatever part of the programme is causing the alert and just forward that part.
AVERT doesn't seem to accept split files. At least there's no info on there site on that ...
Sorry, I was hoping it was quarantining it.
Then contact the program's makers and have them contact McAfee at a Corporate level.
Meanwhile I'll flag this for attention, but as it's the weekend I doubt there's much that can be done until Monday.
By the way I'm not familiar with the term MUA-PROGRAM but I'm assuming you mean TheBat! email application?
DAT 5623 should have taken care of this detection. Can you tell me if it's OK now please?
Can't tell if everything's OK now. But I just started all SCAN-options again and so far the Bat is running without getting killed for 15 Minutes....
Thanks for the help.
It looks like it's been taken care of then. Can I mark this solved or not?