7 Replies Latest reply on May 25, 2009 11:39 AM by exbrit

    False Positives - not submittable to McAfee

      First, sorry if this sounds a bit p.o.ed.

      VirusScan 13.3 as part of my Multi-License Total Protection Subscription detects the mua-program "TheBat!.exe" as Virus (IRCBot) and removes it from the system. So, no more email... on any of those systems ...

      After disabling VS (ouch) I contacted the support hotline via email (yes I had to reinstall for that). Was told to submit the file via WebImmune. Went there, registered, and COULDN'T submit, because thebat!.exe is 6.43MB, ...

      Wrote to Support again using the ticket number, got no answer ...

      Tried to submit the program as attachment with email to Virus_Research@avertlabs.com, no reaction at all.

      On this forum I found the info, that tose email submittals have to be zipped and less then 3MB als well! First, there is no such info an the Webimmune pages! Seconndm zipped it's still 6.3MB ...

      So what the hell am I supposed to to?!