2 Replies Latest reply on May 8, 2009 5:43 AM by exbrit

    Excluding files from scanning..

      I want to exclude certain files from scanning (both real time scanning & scheduled scanning).

      I explored the options but couldn't find in the McAfee Security Center. :mad:

      Is it possible to do so? If yes, then how?

      regards,
      Prashant
        • 1. RE: Excluding files from scanning..


          I Guess this feature is not there in home product.
          Can we request McAfee team to introduce this feature.
          I desperately need it.
          • 2. RE: Excluding files from scanning..
            exbrit
            Prashant, it was a feature up until about 3 years ago and still is with the Enterprise (Corporate) product. We have requested its reintroduction many, many times and it has not been given any sort of priority unfortunately.

            There are rumours afoot regarding major changes coming in the 2010 products. Keep an eye on our Beta site for any news. At present they only have the latest 2009 products available, but it shouldn't be too long before they appear.

            Test Future McAfee Products


            Meanwhile if certain files and folders are being mis-identified as malware you can follow this procedure to have them, hopefully, ignored in future.

            First disable VirusScan:

            To temporarily turn off VirusScan do the following:

            Double-click the taskbar icon to open Security Center
            Click Advanced Menu (bottom left)
            Click Configure (left)
            Click Computer & Files (top left)
            You can disable VirusScan in the right-hand module and tell it for how long.

            Then click the Restore button (left & assuming it was quarantined) & restore the item.

            Send the file to Avert for analysis:
            http://vil.nai.com/vil/submit-sample.aspx
            or
            https://www.webimmune.net/default.asp
            or
            Email file to: [EMAIL="virus_research@avertlabs.com"]virus_research@avertlabs.com
            When submitting samples via E-mail all samples must be packaged in a .ZIP file. When creating this .ZIP file, it is important to understand that the .ZIP can be no more than 3 megabytes in size and can contain no more than 30 files. Additionally, any .ZIP file created must be password-protected using the password "infected" (minus the ""). Failure to follow these guidelines will cause your submission to be rejected.

            If Avert reject the submission reply immediately to that email leaving the header intact appealing it and they will send it for further testing.