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Can you provide us the version of Internet Explore IE you use? Let us know if you have any other Bowers (Mozial Firefox, AOL ….)
Try to rest the internet explorer (IE) setting (Start –run-control panel –switch to classic view -search for Internet option- click on advance tab – click on reset button)
Perform the McAfee Virtual Technician in computer if you have any other browser and post the session ID http://mvt.mcafee.com/mvt/default.asp
The IE version is 6.00.2900.5512. I don't have any other browser loaded which limits me further. Tried to a restore defaults on the advanced tab but it had no effect
Download IERegFix.bat and save this to your desktop:
Double-click the IERegFix.bat on your desktop.
Once launched, you will be presented with Press any key to continue. To execute, press any key on your keyboard.
Note: This may take several minutes to complete.
When it is finished, you will see Action complete. Press any key to close. Please press any key on your keyboard to close the IERegFix.bat.
Try to boot the computer in the safe mode with networking (while rebooting/restarting the computer tap the F8 key-In windows advance menu select safe mode with networking ).