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Basically we have to remove the previous version of McAfee if we are installing the different version of McAfee product. First preference would be un-installing the McAfee product from the Add and remove program list and if we have any issue then we can run the MCPR tool to remove the McAfee files.
Try to reinstall the McAfee from the website account
let us know if it works
Hello. Thank you for responding, I appreciate it. The Windows Add/Remove Programs, then MCPR uninstall
worked perfectly. Everything is updating and working brilliantly, thank you! I lost my internet connection
(broadband and dial-up) from a drive-by trojan for some time, after fixing that I rushed installing the
McAfee upgrade. The ActiveShield error message doesn't appear after booting, as well as a couple other
minor things that got fixed; more proof it's working flawlessly, thank you! I ran McAfee Virtual Technician
for good measure and it found no problems. I'm entirely happy and convinced this is fixed, solved and
resolved. Thank you... Peace...
G’ lad to know you’re issue is been fixed please get back to us if you have any issue in the future.