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The update arrow is still standard and should appear at least once a day.
Do you have any other security software installed? What operating system and service pack are you using also which version of Internet Explorer (go to Help/About)?
McAfee Security Center relies on Internet Explorer to function properly.
If you are running Internet Explorer 7 go to Tools/Internet Options/Advanced and click the Reset button. OK and exit, re-open IE and re-enable all the add-ons under Tools/Manage Add-ons.
IE6 - Tools/Internet Options..
General tab: clear cookies, history and temporary files
Security tab: set all zones to default
Content tab: disable Content Advisor
Advanced tab: set to default. OK and exit.
Try disabling all pop-up blockers.
See if updates occur normally. You may have to wait a day or so.
Meanwhile could you run Virtual Technician, linked in my signature, and post its session ID # please?
thanx for the quick reply, ex_brit. normally when i post on any forum i list all the specs, sorry i was in a hurry & simply forgot. the OS: XP>SP3>IE 7>primary browser is FF3. i have sas(superantispyware & spyware blaster), but no other sec. software. i just have'nt had time to try to solve this problem, thats why its gone on so long. i reset ie7, & i've never had a problem with ie7 getting hijacked or any bad infections. i have no idea how the update icon stopped working. the pop-up blocker was always on when i had virus scan plus 2008 & did'nt present a problem with the updates. can't figure out what happened when i renewed it. i'll wait a day or so to see if the changes you suggested work. if it does'nt solve it, i'll come back on here. i ran the virtual tech before i did a live chat with a mcafee rep. & it did'nt come up with anything wrong. thanx again for the help.
Weird, see how it goes. The online Chat techs maybe better to approach with this issue, especially on a weekend.
Perhaps a complete uninstall, cleanup using the MCPR tool in my signature, then reinstall from the online account.....?