3 Replies Latest reply on Mar 25, 2009 8:00 PM by exbrit

    How to add files in quarantine?

      How to add files in quarantine? so that it can be send to McAfee directly!!
        • 1. RE: How to add files in quarantine?
          You'll have to temporarily disable VirusScan and then reinstate the items and send them to Avert.

          To temporarily turn off VirusScan do the following:

          Double-click the taskbar icon to open Security Center
          Click Advanced Menu (bottom left)
          Click Configure (left)
          Click Computer & Files (top left)
          You can disable VirusScan in the right-hand module and tell it for how long.

          Then click the Restore button (left & assuming it was quarantined) & restore the item.

          Send the file to Avert for analysis:
          Email file to: [EMAIL="virus_research@avertlabs.com"]virus_research@avertlabs.com
          When submitting samples via E-mail all samples must be packaged in a .ZIP file. When creating this .ZIP file, it is important to understand that the .ZIP can be no more than 3 megabytes in size and can contain no more than 30 files. Additionally, any .ZIP file created must be password-protected using the password "infected" (minus the ""). Failure to follow these guidelines will cause your submission to be rejected.
          • 2. RE: How to add files in quarantine?
            dear frnd i want to add new file to quarantine..that is undetected by mcafee..
            • 3. RE: How to add files in quarantine?
              You can't but if you submit the file to Avert then they will update VirusScan accordingly depending on what it is.