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Could you please clarify the following?
1. What type of Operating system and RAM you are using?
2. What happens when you click on scan?
3. If possible, provide the screenshots?
4. What is the version of Firefox?
I am running Windows XP SP3, Firefox 3.0.6
When I sit the large scan button from the basic menu it repeats the basic menu with all the options in right part of screen. When I did have the scan icon in tray and right mouse to view details Nothing happened.
(I cannot seem to find the attachment icon or the manage attachment button. Your FAQ says to hit the Post Reply - which I have done- but I do not see the icon.
The screen shot is from McAffe main basic menu. Then scan button repeats the same screen. Also no scheduled scan options ever take. I change the days and time, hit OK, and when I return to this advanced menu no changes have taken effect.
SInce I haven't heard from anyone - the directions to post your screen shot were fine but I didn't fell you need to see your own screen, in fact, it is the same problem that is documented in Security Center 9.0 2009
Clicking on 'Scan' opens 'Protection Status' instead.
I followed all the instructions in that post since I was missing the list reg entries. And I made sure the permissions were correct.
I also found other problems that seem to revolve around IE issues. So a redownloaded IE 7 disabled Firefox and made IE default, change content flags as was suggested in other posts and I am still having above problem.
I have now spent many hours trying to get this app to work on only the 2nd PC. I have a 3 PC license and believe at this time your software has TOO many dependencies on IE and anything else. I cannot continue to uninstall and reinstall and I have yet to get anyone to answer the problem on this post. You seem to have many posts with this kind of issue and folks go through hoops to reload IE etc sometimes fixing the issue. Whats up with this software? My husband said throw it out I already spent more than the dollars paid in my time.
This may happen due to your Internet Explorer also, so please make your Internet Explorer as the default browser and also try to run this Fix and see….
IEFIX can be downloaded here - http://windowsxp.mvps.org/utils/IEFix.zip
The IEFix doesn't work with IE 7.
Clicking on 'Scan' opens 'Protection Status' instead
I restore defaulst settings on IE8 nothing change. When I have Icon in Task that scan is completed and If I click on Scan details it will bring instead "Scan" window "Protection Status" Window.
So I cannot fix two problems what I have uresolved
Yes I'm running on Windows XP Premium
Outlook and McAfee Security Center 9.15.126 Virus Scan 13.15