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Is McAfee Virus Scan getting stuck on that particular file or not responding while try to scan it.
Have you ever completed a full scan on this computer, at least a quick scan?
You can also try with this link http://www.malwarebytes.org/mbam.php in order to scan your computer and make sure that there are no other malware infections.
Yes its getting stuck on that particular file. It just sits there, it doesnt freeze up the whole program but it stops scanning till I tell it to skip the file.
I have completed full scans. I transferred the file to a CD and deleted it off my hard drives. After removing the file McAfee ran normal. I scan my pc now a average of twice a day.
I have also ran that particular anit malware program with the file that McAfee freezes up on on my PC and it showed no infections on my PC.
Alright so it’s clear that this file is not an infected one. However, have you tried to leave the computer and see whether it’s able to complete the scanning at least after a while (hour or two)
Because it make take a long time to complete that particular file since its above 1GB of size also
The first time I had this problem was after I had put the file on the pc and I had run McAfee over night for over 8 hours while I slept. When I awoke the program was stuck on the file. With out the file on my PC it takes McAfee around 45 mins or so to perform a complete scan of my system, including my secondary hard drive and my external back up hard drive.
McAfee gets stuck as there are too many application related files inside that, moreover it’s in a compressed file format. So why don’t we extract them back and try a full scan?
But as we are sure that the issue is only with this particular file, why don’t you have them moved to a different location/ external drive permanently where the McAfee will not scan it again?
That is making McAfees problem my problem. It is a quick fix that is a inconvenience to me, and ignores a obvious problem with the McAfee software.