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VirusScan 10 is no longer supported, sorry. That notice would probably be for your DAT updates expiry. VS10 went out of support at the end of the following year, i.e. 2007/2008, with the introduction of VirusScan 12 and now we are at 13.
Time to upgrade or go to another vendor.
Moved to the appropriate forum.
I'm sorry, I misread. You did upgrade. ZoneAlarm Pro may work if you disable any active protection. I have a feeling that it's the built-in anti-spyware that VirusScan doesn't like.
Try that and report back.
Why wouldn't you use Firewall Plus which is included in your Mcafee product?
I can think of several anti-spyware programmes that are free and much better than ZA.
I uninstalled Zone Alarm and installed McAfee with firewall turned on. I really don't like the feel of it so I have uninstalled it and am giving a trial to Bitdefender Anti-virus. I have been a customer of McAfee for years - I still have a year left to run on my subscription!
McAfee firewall does not show traffic taking place as Zone alarm does on the task bar. To me that is important as is the ability to lock down from the task bar without having to enter security centre. Their Smart Defence is good too.
The one thing on the old version of McAfee I loved was the ability of the email part to scan and then send in the background when using Outlook Express. This meant that once the bar had finished quickly on Outlook Express I could open another email and prepare that whilst McAfee was sending it out in the background. Sending images to newspapers meant it saved time when time is of the essence.
It is a real shame that you cannot these days simply have an anti-virus program which can run in tandem with another program. It all has to be a bit of everything and a master of none and conflicts galore.
I guess it's a question of preferences. I prefer things to work in as invisibally as possible.
I don't know what the rationale was behind the decision to go "suites only" but that's the case here I'm afraid.
Your subscription is to DAT updates, not the product itself as that has long expired as far as support goes.