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We are really sorry for the inconvenience and could you please let us know the following:
• How did you install the McAfee programs to the computer?
• If it is installed by using a disk – Have you completed the registration process?
• Make sure your computer’s time/date setting is correctly set.
• Try removing all the temp internet files from Internet Explorer (Open Internet Explorer> Click on Tools> Internet Options> Delete all the temporary internet files
Can someone please help me get this program working
Could you run MVT and post the session id too?
I now have a BIG red X since posting this topic and everything is the same
1,Was Installed using Disc
2,Never have had a Registration Thing come up
3,The Time and Date are Correct
4,Just Re-did that and still nothing
I think I might just move on and buy something else
I have had Norton installed on this Computer for 2 years since getting it in 2004 and then tried Kasperksy and Not one problem like this.
Norton Did 2 times lock me out didn’t find a thing and Kasperkys made the computer run slower but found almost everything.
If I can find my Receipt can I go and get a Exchange and try it again as this one seems to be bad.
Or do you have a walk in Help center that they can look at my computer and program and maybe fix it.
Located in Ontario Canada
I think I got the issue that you have on the machine.....
Now open C: drive and let me know if there is a folder named sysprep on there?
if found rename it and then update McAfee.
let me know the progress..
What do I re-name it too
I'm going up to the computer right now to have a look