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try running the tools below:
run IEREGFIX - http://download.mcafee.com/products/licensed/cust_support_patches/IERegFix.bat
and then IEFIX - http://windowsxp.mvps.org/utils/IEFix.zip
what happens when you click on the scan button of McAfee?
post also your PC specs(OS,Service Pack, size of RAM, IE version)
If the above doesn't work. You need to reinstall the Internet Explorer.
I wish you wouldn't move this.
I do not have the virus anymore.
The only problem I am having is the system will not scan.
I have already done the first thing suggested in this thread run IEREGFIX and it did not work.
I tried to download the second and unzip it and got the following error: Run time error 429...Active X components can't create object.
Apologies...moved it back.
The IEFIX did not work (see my previous post as to error message.
How do you uninstall and reinstall IE?
That depends a lot on what the answer is to the question posed earlier "post also your PC specs(OS,Service Pack, size of RAM, IE version)"
Please let me know the version of IE.
If it IE-7
Click on Run -> Type in %windir%\ie7\spuninst\spuninst.exe
Make sure that you have the option show hidden files checked in folder options.
I'm the woman of the household and don't typically handle these sorts of things so I really don't know all the information you asked for or how to get it for you but can post it later.